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Advocacy In Practice in Cardiff

Supporting people to have voice, choice, and control

This course is designed for professionals working across Cardiff who support individuals with care and support needs. Whether you work in housing, social care, or a specialist support team, understanding advocacy is key to ensuring your service users' rights are upheld and their voices are heard.

What You Will Learn

1 How to recognise when someone has a legal right to advocacy.
2 The difference between your professional support and independent advocacy.
3 How to make a referral through the Cardiff & Vale Advocacy Gateway (CVAG).

Before You Begin

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Duration

Approximately 30 to 45 minutes. You can work through this at your own pace.

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Progress

Your progress is saved automatically. You can exit and return at any time without losing your place.

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Assessment

There is a 20 question assessment at the end of the course. You need 75% to pass. You can retry as many times as you need.

How This Course Works

Throughout the course you will come across two types of interactive element. Neither is scored or tracked. They are there to help you engage with the content and check your own understanding as you go. The only element that counts toward your completion is the final 20 question assessment.

Have a go with the examples below so you know what to expect.

📂 Expandable sections

Some content is tucked inside expandable items. This keeps pages tidy and lets you focus on what is most relevant to you. Click the item below to see how it works.

? What does an advocate actually do? ▼

🔄 Flip cards

Some pages include flip cards to test your understanding. A question or scenario sits on the front. Tap the card to turn it over and read the answer. Again, these are not scored. They are a chance to pause and think before moving on.

Try it

Is advocacy the same as befriending or emotional support?

Tap to reveal the answer.

Answer

No. Advocacy is focused and issue-based. It is about rights and participation, not companionship. The two can feel similar but they serve very different purposes.

Try it

Can a family member act as an advocate for someone with care and support needs?

Tap to reveal the answer.

Answer

Sometimes. But family members are not independent and may have their own interests or views. Statutory advocacy specifically requires independence. That is why a professional advocate is a separate and protected role.

📝 About the Assessment

At the end of the course there is a 20 question assessment. There are five questions on each of the four knowledge areas covered in this course. You need to score 75% or above to pass. If you do not pass first time, you can retake it as many times as you need.

The interactive elements throughout the course, including the expandable sections and flip cards, are there to support your learning. They are not scored and do not affect your result. Think of them as useful stops along the way rather than tests.